FAQ

UK Orders

Free delivery is standard and your order will arrive within 3 working days for UK online orders. (A working day is classed as Mon-Fri, Excluding Bank Holidays).

Orders placed after 2pm on Fridays and over the weekend will be processed on the following Monday. Deliveries are made on weekdays so you must provide a weekday contact mobile numbe, and delivery address where the package can be signed for.

Please note that orders for Giant lamps can take up to 10 weeks for delivery, as they are built to order.

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USA Orders

Free delivery is available for all orders to continental USA under $1,000. For orders over $1,000, shipping will be calculated based on location.

Orders will usually ship within 3-4 working days.

Please note that orders for Giant lamps can take up to 12 weeks for delivery, as they are built to order in the UK.

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Yes, your product comes with a 2 year warranty as standard. However if you register your product with us here you will receive a 5 year warranty from your date of purchase. You can register your product here.

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We accept payments through PayPal or all major credit and debit card types. Read more

We currently only ship to the UK, Netherlands, Poland, Belgium and USA.

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For returns, please contact us directly.

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